Terms & Conditions

Article 1 — Service provider identity

Pascual Company BV (WebTalent), Kardinaal Mercierplein 2, 2800 Mechelen, België. Enterprise number 0779.288.793, VAT BE0779.288.793. Email info@webtalent.be, phone +32 479 26 08 84.

Article 2 — Scope

These terms apply to all WebTalent services. Deviations apply only if agreed in writing.

Article 3 — Quotes

Quotes are non-binding and valid for 30 days unless stated otherwise. Prices exclude VAT.

Article 4 — Formation of the agreement

The agreement is formed upon written acceptance of the quote by the client (email is sufficient).

Article 4bis — Project start and duration

4bis.1. The project only effectively starts after the Provider has received all requested content. Content includes: texts, photos, logos, company information, contact details, and any other elements needed to build the website.

4bis.2. The agreed timeframes apply solely from the date on which the Provider receives the last requested content:

• Starter package: 5 working days
• Business package: 10 working days
• Pro package: 14 working days

4bis.3. The Client undertakes to deliver the requested content within a reasonable period. Delay in delivering content extends the timeframe accordingly.

4bis.4. If the Client has not delivered all requested content within 60 calendar days of the order, the Provider reserves the right to suspend the project or charge additional costs for preparatory work already performed.

Article 5 — Execution

The process runs in four phases: intro, design, development and go-live. WebTalent performs the assignment to the best of its ability and expertise.

Article 6 — Prices and payment

For projects above €1,500: 50% at the start and 50% on delivery. Smaller projects are invoiced in full on delivery. Invoices are payable within 14 days.

Article 7 — Timeframes

Stated timeframes are indicative unless expressly agreed otherwise in writing. Exceeding them gives no right to compensation or termination.

Article 8 — Content delivery by the client

The client provides texts, photos and other materials on time. Delays in delivery extend the delivery date accordingly.

Article 9 — Hosting and maintenance

Hosting and maintenance are not included unless expressly agreed otherwise.

Article 10 — Intellectual property

All designs and deliverables remain the property of WebTalent until full payment is received. Thereafter, the right of use of the final result is transferred to the client.

Article 11 — Liability and changes after delivery

11.1. The Provider is solely liable for direct damage that results directly and exclusively from its fault in performing the work. Liability is in any case limited to the invoice amount relating to the work concerned.

11.2. The Provider is not liable for:

• Indirect damage, consequential damage, lost profit or immaterial damage
• Damage caused by incorrect or incomplete information provided by the Client
• Damage caused by changes to the website made by the Client or third parties without the Provider’s written consent
• Damage caused by hosting, domain or server-related problems outside the Provider’s control
• Damage due to force majeure (see article 9)

11.3. Liability after delivery and maintenance contract: the Provider is only liable for the technical and functional operation of the website if, at the time of the problem, the Client holds an active technical and functional maintenance contract with WebTalent.

Without such a maintenance contract, the Client is responsible for:

• The technical operation of the website after delivery
• Timely updating of plugins, themes, content management system and security patches
• Compliance with legal obligations (GDPR, cookie policy, accessibility, etc.)
• Any changes the Client or third parties make to the delivered website

11.4. Changes by the Client: if the Client makes changes to the delivered website (via CMS, editor, code, plugins, external services or third parties), the Provider is in no way liable for:

• Malfunctions or bugs that arise as a result
• Non-compliant legal aspects (GDPR, cookie, accessibility or other legal obligations)
• Loss of data or functionality
• Security problems or vulnerabilities

11.5. Complaints about visible defects must be reported immediately upon delivery. Complaints about hidden defects must be reported in writing and by registered mail within 8 calendar days of discovery, and at the latest within 6 months of delivery.

11.6. Any warranty lapses automatically if the Client or a third party has made changes to the delivered website without the Provider’s prior written consent.

Article 12 — Complaints

Complaints must be reported in writing within 8 days of discovery via info@webtalent.be.

Article 13 — Applicable law

All agreements are governed by Belgian law. In the event of disputes, the courts of Antwerp, Mechelen division, have jurisdiction.